Here at Concept Windows, we strive to go beyond professional fitting and outstanding products, by providing a standard of service that is unrivalled by our competitors. Our goal is to always provide the highest standard of service with the assurance that our fitters will be helpful, polite, efficient and tidy in their work.
Our testimonials come from customers who have had a very wide range of installation projects completed, from a single PVCu door fitted on a small semi, through to the complete replacement of Bay Windows, Vertical Sliders and Orangery Conservatories on mansion houses. All of these projects were treated with the same care and attention to detail.
Below, is just a small sample of our many happy Hornchurch customers who have experienced our great service and are happy to voice it…
Testimonials
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I am very pleased with the work of your team. They were very clean and tidy in their work, very polite, and I am extremely pleased with the windows and doors. I would recommend your company to my neighbours and friends. |
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Mr F, Romford |
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Yesterday we had installed two windows and two doors. The fitters have done an excellent job. They were courteous, hardworking and tidy. We are delighted with the high quality and professionalism of all the work. We highly recommend your services to our friends & family. |
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Mr & Mrs B, Brentwood |
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We are very pleased with the windows and doors. We would like to say a big thank you to all your team. The service given by Concept Windows was first-class from start to finish. Your team were professional and friendly. They left everything clean and tidy each evening. Thank you very much. |
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Mrs K, Chigwell Row |
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We are very pleased with the work your fitters have done on our new flat roof and how clean they have left the place. Thanks a million. |
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Mr & Mrs I, Dagenham |
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We're extremely pleased with the windows and your lads did a great job all round. Many Thanks |
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Mr T, South Ockendon |
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Thank your fitters for the flat roof installation carried out, very efficiently and tidy. Very pleased with results and the attitude of your workers throughout the installation. Best regards |
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Mr & Mrs G, Epping |
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I would like to express our thanks to your installers for a brilliant job and who were very efficient and tidy.The windows & doors themselves were exactly as discussed, and we are very pleased with the installation from start to finish.Many thanks. |
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Mrs W, Loughton |
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Thank you very much for the marvellous job you made of fitting my window. I am very pleased. It is lovely to see quick, courteous, efficient service. Super!! |
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Ms T, Basildon |
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Thank you for the completion of the windows in the conservatory. I must compliment you on your workmen, they were polite and friendly, and nothing was too much trouble. They were all very nice men and have done yet again a superb job. |
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Mr R, Waltham Abbey |
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Please find enclosed a cheque to cover the work carried out recently on the installation of our flat roof. Huge thanks for the professionalism and efficeincy in which both contracts were undertaken. The workers are a credit to your company. |
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Mrs L, Chelmsford |
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I would like to take this opportunity to thank you all for the prompt service you have provided. From the initial enquiry right through to completion was totaly hassle free. The fitters have done an excellent job.Many thanks, I will highly recommended to all. |
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Mr P, Barking |
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We have been dealt with great professionalism and would like to say thanks to all your team. They were friendly and polite, nothing was too much trouble, we were left with no mess as they cleared up completely and the finished result is excellent. We are delighted. I wouldn't hesitate to use you again and I would certainly recommend you to anyone. |
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Mrs R, Harlow |
We believe strongly in giving our customers breathing space, so they can decide for themselves which products will work best for them. Here’s how the process works:
- The customer considers having windows/doors/conservatory etc replaced, and calls Concept.
- We then arrange a convenient time for a Concept Representative (who is trading standards approved and has had checks on there history-which is fairly unique to double glazing companies) to visit the property, demonstrate our products, measure up and leave them with a free, no obligation quotation
- If they then agree after 7-10 working days to go ahead, the surveyor will take a more accurate measurement
- Then at around 4-5 weeks after the order is placed, we install the windows/doors etc
- Four weeks after installation FENSA send the FENSA certificate directly to the customer
When it comes to carrying out an installation in your home, whether it be doors, windows or conservatories, we are responsible throughout the whole job, respecting your home and taking great care to make sure that it is left as clean and tidy as we found it. This is the guarantee that we at Concept Windows make, to maintain our position as providing one of the best double glazing services around. Give us a try, and you will see for yourself.
This testimonial sample came from our Hornchurch customers in Essex, including the areas of: Romford, Brentwood, Lambourne, Chigwell Row, Dagenham, South Ockendon, Epping, Loughton, Basildon, Waltham Abbey, Chelmsford, Barking, Harlow, Benfleet, Abbess Roding, Chipping Ongar and Rush Green.